CLUEXP
PROVIDER CONSOLE
ORGANIZATION MODE: METRO KEY PARTNERS
Job workspace

JOB-B-2248 · Locked out — door secured

Console status is an operator view. Trust-state is customer visibility and changes only when the backend assigns a named technician.

Routed to orgTrust: INTAKE
Customer and access context
home accessLocked out — door securedNorth HillsQuote pending
R. DanielsCustomer safe-name
7mJob age
30mSLA target
Customer alone at night
Dispatch assignment
OwnerOrganizationTechnicianETARouting source
organizationMetro Key PartnersNo named technician yetPendingOrganization-routed
Event timeline
GPS update lost
Technician app (Morgan Vale) · 6/2/2026, 2:15:00 PM
Trust: FULFILLMENTping_timeout
Technician assigned
Morgan Vale · 6/2/2026, 1:50:44 PM
Trust: MATCHED
Job created from intake
ClueXP Agent · 6/2/2026, 1:42:00 PM
Trust: INTAKE
Actions
Assign
Internal notes
Internal note: organization acceptance is not customer MATCHED. Wait for a named technician before changing the customer-visible state.
Customer / technician messages
Customer: Can wait inside lobby. Needs arrival call.
Technician channel: no assigned technician yet.